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Shipping and Returns Policy

Shipping & Return for Enron

Welcome to Enron!  We're committed to providing you with and exceptional shopping experience. Below, you'll find our detailed policies on shipping and returns to ensure transparency and clarity.

Shipping Policy

1. Shipping Destinations

  • We currently ship to all locations within India. Please check the availability during checkout.

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2. Shipping Costs

  • Shipping costs are calculated based on the weight of your order, shipping method, and delivery destination. Final costs will be displayed at checkout before you complete your purchase.


3. Shipping Methods & Delivery Times

  • Standard Shipping: 5-7 business days.

  • Express Shipping: 2-3 business days.

  • Overnight Shipping: 1 business day.

  • Delivery times are estimates and may vary based on your location and external factors such as holidays or carrier delays.


4. Order Processing Time

  • Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.


5. Tracking Your Order

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email.

Returns & Exchanges

1. Return Policy

  • We except returns within 10 days of the delivery date. To be eligible for a return, items must be unopened, unused, in the same condition that you received them, and their original packaging.

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2. How to Initiate a Return

  • To start a return, please contact our customer service team at [customer service email] with your order number and reason for return. We will provide you with a return authorization and shipping instructions.

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3. Return Shipping Cost

  • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

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4. Refunds

  • Once your return is received and inspected, we will send you an email notification. If approved, you refund will be processed, and credit will be applied to your original method of payment within 7-10 business days.

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5. Exchange

  • If you need to exchange an item, please contact us to arrange the exchange. We will ship the replacement once the original item is received.

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6. Damaged or Defective Items

  • If you receive a damaged or tampered or discolored item or broken seal , please contact us immediately. We will work with you to resolve the issue, either by providing a replacement or issuing a refund.
     

For any questions or concerns, please reach out to our customer service team at [gopiramshyamsunder@gmail.com] or call us at [7007630591]. We’re here to help!
 

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This website is managed by GOPI RAM SHAM SUNDER PROP PREM KAPOOR

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